Inactivity
Track inactive merchants against target and identify accounts needing intervention
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Inactive Merchants (30d)
0
Target
5
vs Target: -100.0%
Inactive Merchants (60d)
0
Target
3
vs Target: -100.0%
Inactive Merchants (90d+)
0
Target
1
vs Target: -100.0%
Inactivity Overview
Current inactivity counts vs target
Inactive 30d
Current: 0 | Target: 5
Current
Target
Inactive 60d
Current: 0 | Target: 3
Current
Target
Inactive 90d+
Current: 0 | Target: 1
Current
Target
Inactivity Notes
30d inactivity
Early warning stage. These merchants should be contacted quickly before inactivity becomes entrenched.
60d inactivity
Medium-risk stage. These merchants are increasingly likely to churn unless reactivated.
90d+ inactivity
High-risk stage. These merchants need escalation, recovery planning, or formal classification review.
Merchant Watchlist
Use this panel for merchants that need inactivity follow-up
| Merchant | Status | Growth % | Action |
|---|---|---|---|
| Declining Merchant | Declining | -33.3% | Review activity / call account |
| XYZ Electronics | Declining | -30.0% | Review activity / call account |
| Mohamedis Shop | Declining | -28.0% | Review activity / call account |
| AutoZone | Declining | -25.0% | Review activity / call account |
| M-Pesa Agent | Declining | -23.0% | Review activity / call account |
| QuickMart | Declining | -20.0% | Review activity / call account |